We welcome payment in cash, in Pounds Sterling only. If sending by mail you must use an insured postal or courier service. We cannot be held responsible for cash that does not arrive.
We welcome payment by cheques, in Pounds Sterling only, including bank drafts and/or building society cheques. Please make cheques payable to WildWings and post them to us at Davis House, Lodge Causeway, Bristol, BS16 3JB. UK
We welcome payment by traveller’s cheques, drawn in Pounds Sterling only.
We welcome payment in Pounds Sterling by bank transfer. At the time of making your booking, if you wish to pay by this method, we will e-mail you our bank details. If you want to pay your balance payment by transfer (having paid your deposit by a different method), simply phone or e-mail us and we will send you the details.
Payments sent to our Sterling Account in other currencies, e.g. Euros/Dollars, will be changed into Sterling by our bank on the day of receipt at their exchange rate. If a shortfall occurs we will have to ask you for the difference.You are therefore strongly suggested to make your transfer in Sterling in the first instance. Please note an additional GBP15 must be added to all bank transfers from outside the UK please.
Debit & Credit Cards
There are no surcharges for UK Debit Cards. We no longer accept Credit Cards from UK/EU residents.
For customers resident outside of the EU, a surcharge of 2% currently applies for all credit card payments (Visa/Mastercard only) and non-UK debit cards. We do not accept payment by American Express, Diners Club or any other ‘charge’ cards. If you wish to pay by card, never send the details on an e-mail for your own security, always phone us with the details (or e-mail us and we will phone you!).
We hold a 2017/2018 PCI Council Standards Compliance Certificate for all card payments. We never store any customer’s card details electronically.
All payments made to us will always receive a receipt/invoice, either by post or as an e-mailed pdf if you live outside the UK. This includes any donations made to the Save the Albatross Campaign.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
If you booked arrangements without flights, these will be covered by our ABTA retail or tour operator licenses.
Strand Travel Ltd t/a WildWings and Wild Oceans.