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WildWings and Covid-19

WildWings and Covid-19

 As with every other travel company in the world the ongoing coronavirus crisis is having a major impact on WildWings and unfortunately this has been compounded by the office relocation last Friday, 13th March, and Sarah having finally been on compassionate leave, but she has generously returned to the office today to help us deal with all the enquiries. At the moment we also have an ongoing problem with the phones following the office move so we cannot receive calls although it is possible to leave voicemails and we do get notification of these so we will call you back as soon as we can. However we would request that wherever possible at the moment you send any enquiries via email to tours@wildwings.co.uk rather than leaving voicemails. 


 We would request that you only contact us if you are due to travel within the next month as we do need to deal with enquiries in chronological order of departure and are currently dealing with trips that are due to travel in the next two weeks. We are also having to deal with clients who are currently stuck overseas and these have to take priority. Further ahead we are able to confirm the following. 

The Patricia voyages – Trinity House have confirmed that they will be unable to run the whole of the 2020 season’s sailings due to coronavirus and we will therefore be writing to everyone booked on these trips in chronological order of departure. In the meantime, we suggest that if you have any ancillary bookings relating to the trip, e.g. kennel and cattery bookings etc you cancel these at your earliest convenience. 


 The tours to Turkey and the Russian Palearctic in June and July 2020 are also unlikely to run and we will be writing to each of the clients due to go on these tours in due course. 


 We thank you for your patience and hope that you and your families remain safe throughout this challenging time for all of us. 


Will Stern

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